Privacy Policy

Information We Collect

We may collect the following information:

• Name
• Email address
• Phone number
• Property address (when requesting services)
• Information you provide through contact forms, quote requests, or customer support
• Website usage information such as browser type, IP address, and pages visited

How We Use Your Information

We use your information to:

• Respond to inquiries and provide estimates
• Schedule and deliver our services
• Communicate regarding appointments and service updates
• Improve our website and customer experience
• Send promotional offers and service updates if you have opted in to receive them

SMS Communications

If you provide your mobile phone number and expressly consent to receive SMS messages from Santa Cruz Green Guy, you may receive text messages regarding:

• Appointment confirmations and reminders
• Service updates
• Customer support
• Promotional offers and seasonal specials (if you have opted in)

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For assistance, reply HELP.

Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services (such as customer service or messaging providers) is permitted only as necessary to operate our business. Text messaging originator opt-in data and consent will not be shared with any third parties for marketing purposes.

Information Sharing

We do not sell your personal information. We may share information only with trusted service providers who help us operate our business, process communications, or comply with legal obligations.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

Your Rights

You may contact us at any time to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your information where permitted by law
• Withdraw your consent to receive marketing communications

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact Santa Cruz Green Guy through the contact information provided on our website.